I talked to a friend today who had a bad experience with a nursing home.  Her disabled mother was turned in the bed improperly by the CNA on duty who ignored her mother’s instructions.  As a result, her mother’s arm was broken.  A trip to the doctor to have her arm set and all the pain, suffering, and  expense involved caused my friend to consult a lawyer.  I asked her if she had called the ombudsman who is available to arbitrate any dispute she might have with the nursing home.  She said she had seen the ombudsman’s picture posted in the facility and would make a call.  If you have a dispute with assisted living or a nursing home, call Ivy Walker.